Naya.ai Technical Services · Dubai
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A UK company. Headquartered in Dubai, serving the GCC

We build the AI that actually runs inside your business

Naya is a UK technical services company headquartered in Dubai. We design and build AI agents, workflow automation, data pipelines, dashboards and web platforms — then hand them over running in production, not as a slide deck.

Arabic & English in everything we ship You own the code and the data Our own product, Viora AI, in production

What that means in practice

Custom-built, not templated Hosting that fits your data rules Shipped in short, visible stages
Services

Six things we build — and each one ships working

Most businesses don't need an "AI strategy". They need one specific thing to work: faster replies to customers, a report that builds itself, a manual process that disappears. We start there.

AI agents & assistants

Agents that talk to your customers on WhatsApp, on your site, or inside your own systems — in Arabic and English — and take a real action: book, quote, follow up, escalate to a human.

  • Answers grounded in your content only
  • Clean handover to a human
  • Full transcript of every conversation

Workflow automation

We take the repetitive work — data entry, invoicing, reporting, follow-ups, moving information between two systems that don't talk — and make it happen on its own.

  • Connects the systems you already pay for
  • Clear rules and an audit trail
  • A human is alerted on exceptions

Data pipelines & infrastructure

Your data is scattered across accounting, Excel, WhatsApp and the POS. We pull it into one clean, trustworthy place that refreshes itself.

  • Scheduled extract, clean, load
  • Quality checks that catch bad data early
  • Documented so your team can maintain it

Dashboards & analytics

One screen an owner opens every morning and understands in thirty seconds: revenue, demand, operations, and what needs a decision today.

  • KPIs agreed with you, not guessed
  • Genuinely usable on a phone
  • Scheduled reports that arrive on their own

Websites & web platforms

Fast bilingual commercial sites with proper RTL, plus internal platforms and customer portals — built to be updated easily, not rebuilt every two years.

  • Arabic and English from day one
  • Local SEO for the UAE & Gulf
  • Wired to WhatsApp and your channels

Data & AI training

Training for teams and individuals across the Gulf, delivered by practitioners who build these systems for a living. Full details in the Academy section.

  • Private cohorts for your team
  • Student and career-switcher programmes
  • Real projects, not theory exercises
Why Naya

We're the ones who build it, not the ones who recommend it

Plenty of firms sell AI workshops and feasibility studies. We write the code, run the systems, and stay responsible for them after handover.

Arabic is a first-class language here, not a translation

Your customers write in Gulf Arabic, in Franco-Arabic (3arabi), and switch language mid-sentence. Our systems are built for that reality, and our interfaces do RTL properly.

We build our own products too

Viora AI — an AI receptionist for clinics — is a Naya product running today. What we learn from operating a real product goes straight into client work.

You see progress in stages

No project where the vendor disappears for six months. We agree the first usable result, ship it, then build on top of it.

You own everything

Code, data and accounts in your name. No lock-in, and any other team could pick it up after us — that's deliberate.

Company structure

A UK company, headquartered in Dubai

Naya is a UK-registered company with its headquarters and delivery team in Dubai. That means UK contracting and governance for clients who want it, with a team working in Gulf hours who understand the local market — serving clients across the UAE and the GCC.

2023Founded
UK / UAERegistered / HQ
AR / ENWorking languages
6GCC markets served
How we work

From a WhatsApp message to a system that runs

Four stages. At each one you know exactly what's being delivered and when.

01

Discovery call

Thirty minutes. We map the current process, where time and money leak, and what data exists. No charge.

02

Scope & fixed quote

A short document: exactly what gets built, what's out of scope, the timeline, and the price in AED. You approve before we start.

03

Build & weekly demo

We build and show you the live version every week. You correct course early instead of discovering a problem at the end.

04

Launch, train, support

We launch it, train your team in Arabic or English, and stay on an agreed support arrangement. Everything is documented.

A Naya product

Viora AI — the AI receptionist for clinics

Aesthetic and dermatology clinics lose bookings every day because nobody answered WhatsApp after hours. Viora replies in seconds, in Arabic and English, books and confirms the appointment, sends reminders, and escalates anything clinical to a human immediately.

  • Answers WhatsApp around the clock
  • Complete booking inside the chat
  • Never answers a clinical question — it escalates
  • A full dashboard for the clinic team
Naya Academy

Learn. Build. Launch.

The education side of Naya: data and AI programmes for students, professionals and corporate teams across the Gulf — taught by practitioners who build these systems, not lecturers alone. The core programme runs 24 weeks and ends with a real portfolio.

For individuals

Tracks in data analysis, data engineering and applied AI.

For companies

Private cohorts trained on your own data and actual tools.

24 weeks

The core programme length, ending in real projects.

Across the Gulf

In person in Dubai, remote for the rest of the GCC.

Who we work with

From small businesses to large groups

Size changes the scope, not the method. A single branch might only need a WhatsApp agent; a group needs a unified data pipeline and a multi-branch dashboard.

Clinics & healthcare

Bookings, aftercare follow-up, fewer no-shows. This is exactly what Viora was built for.

Retail & e-commerce

Product questions, order tracking, sales reporting that builds itself.

Real estate & contracting

Lead qualification, quote follow-up, project tracking dashboards.

Professional services

Document automation, extraction from contracts, client reporting.

FAQ

What clients ask before getting in touch

How much does an AI project cost?

It depends on scope, and we give you a fixed price in AED before work starts — no open-ended billing. Indicative starting bands: a dashboard and analytics build from AED 9,500; automating a single workflow from AED 12,000; a website or web platform from AED 14,000; a WhatsApp AI agent from AED 18,000; a data pipeline and warehouse from AED 25,000. Ongoing support and hosting after handover starts at AED 1,500/month. Multi-branch work, or anything integrating with systems you already run, is priced after the discovery call.

How long does it take?

We agree the first usable result and ship that first, then build on it. You get a live demo every week from the start of the build, so you're never waiting until the end to see something.

Where is our data stored?

We follow your requirements. Hosting can be pinned to a region, run inside your own cloud accounts, or sit within your infrastructure. Accounts are opened in your company's name and stay yours.

Does the AI really work in Gulf Arabic?

Yes, and it's part of why we exist. We test against Gulf Arabic as people actually type it — including Franco-Arabic (3arabi) and mid-sentence language switching — not just clean Modern Standard Arabic.

What if the AI gets something wrong in front of a customer?

We build agents that answer only from content you provide — they don't invent prices or facts. Anything sensitive or outside their scope is handed to a human, with the full conversation attached.

Do you work with clients outside the UAE?

Yes. We're based in Dubai and work with clients across the GCC, and our training programmes are delivered throughout the Gulf.

Contact

Tell us the problem — we'll tell you honestly if AI is the answer

The fastest route is WhatsApp. Or fill in the form and we'll come back to you within one working day.

Send us your project

We'll compose your message and open WhatsApp — or your email client if WhatsApp isn't configured.

All fields are required. Prefer email? Write to hello@naya-original.com

Start with one problem. We'll build the fix.

A thirty-minute call, no commitment. If AI isn't the right answer for your case, we'll say so.

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